Cancellation & Refund Policy

Shaadi Mubarak India (SMI) apne har member ki santushti aur bharose ka samman karta hai. Hamari refund policy neeche diye gaye niyamo ke anusar hai:

⏳ 72 Hours Limited Window

User Membership (Silver, Gold, VIP) par 50% Refund tabhi valid hai agar aap payment ke 72 Ghante (3 Din) ke andar withdrawal request bhejte hain.

✅ Approved refund amount aapke original payment method mein 7 to 10 Working Days ke andar credit kar diya jayega.

1. User Membership (50% Refund)

Membership lene ke 72 ghante beet jaane ke baad koi bhi refund request accept nahi ki jayegi.
Refund sirf base membership amount par calculate hoga. Bharat sarkar ko diya gaya 10% GST non-refundable hai.
Refund request tabhi mani jayegi jab user ne apni message limit ka 10% se zyada istemal na kiya ho.

2. Vendor Joining Fee (Non-Refundable)

Vendors ke liye ₹1,500 + 10% GST ki joining fee unke profile verification aur system registration ke liye hoti hai. Yeh amount 100% Non-Refundable hai.

3. Request Kaise Karein?

Refund ke liye aapko apne registered mobile number aur transaction ID ke saath support@shaadimubarakindia.com par email karna hoga. Hamari team 72-hour window ki pushti (verify) karke process shuru karegi.

4. Transaction Charges

Refund ke waqt bank ya payment gateway ke minimal processing charges user ke 50% refund amount se kaate ja sakte hain.

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